It is an exciting time to be living in Vancouver. With the Olympics less than two weeks away, there is a buzz of excitement in the air and a lot of controversy. Over this past week I had calls from Global TV news and CTV news asking my impression of a etiquette / protocol policy guide that the City of Vancouver, created for it’s staff members. The media wanted two questions answered. 1) Is a protocol policy manual a waste of tax payer’s money? 2) Does the policy manual go overboard with the amount of detail and some of the items it covers? Here is what I said on CTV.