Minding Your Manners Everyday Matters – Simplified Chinese

Description

注意您的礼貌  每一天都很重要  offers the same content as the English version of “Minding Your Manners Everyday Matters’. It has been translated into Simplified Chinese in order to assist in the the training process when working with Chinese clientelle.

‘Minding Your Manners Everyday Matters’ bridges the gap between rules and courtesy, and conforms to the ‘Standard’, set out by the IITTI Image & Etiquette Standards. It is a great reference tool with guidelines that will show your Chinese clients internationally accepted standards for interpersonal soft-skills related to business etiquette. It also includes many aspects of western social etiquette.

One of our main objectives in writing this guide was to cover the knowledge base required for the IITTI Exam. This guide is fast paced and fluff-free and is a must have training guide.

We suggest reading through it a number of times, as repetition is an important part of learning new information and concepts.