Category Archives: Etiquette

Make the Most of Your Handshake

I have written about handshakes in past blog posts. However, occasionally clients ask me questions about how to make the most of your handshake. Next time you shake hands consider the following: 

  • When shaking hands in western society the hands should be parallel and hands should be clasped web to web. This isn’t the case with all cultures, so it is important to be understanding. 
  • If you have small hands and want to make your hand seem more substantial when shaking hands, separate your index and middle fingers slightly with extending your hand for a handshake. 
  • If you wear rings on your right hand when shaking hands, you may hurt the other person if you clasp their hand too tightly. This is the same when shaking hands with someone wearing a ring.  
  • When seated, always stand to shake hands. This will bring both parties closer to the same level and both will feel more comfortable.

How to Hold Your Red Wine Glass

Wine glass

Wine is still as popular as ever and personally one of my favourite social beverages. However, knowing how to hold the wine glass properly has recently become a bit confusing. It used to be a rule that a red wine glass was held by the bowl of the glass. This was done because red wine is meant to be served at room temperature and the warmth of your hand would bring out the best in the wine. Lately though, we are seeing a shift to holding the glass by the stem.

So why is this? I have actually heard two reasons for this:

  1. Wine was invented before homes had central heating. Then, room temperature was much cooler than it is today. So because of this, today, when we hold the glass by the bowl, we were actually warming the wine too much, taking away from wine rather than bringing out its best.
  2. The second reason that I have heard, is that when we hold the wine glass by the bowl we leave our finger prints. The glass no longer looks pretty or clean.

So how should we hold our red wine glass? I tell my clients to hold the red wine glass by the stem unless the wine has been served too cold. This will make you appear modern and educated about wine. However, when drinking white wine always hold the glass by the stem.

Holding a Drink While Mixing and Mingling

Holding a glass while mingling at a social or business mixer can help to ease the feeling of shyness. However, shaking hands with someone who has wet, clammy hands caused from the condensation of a glass can ruin the moment of introduction. The remedy, hold your glass in your left hand to keep your right hand free for handshakes.

Let’s face it, walking up to a complete stranger and saying hello at a networking event or business mixer can be very uncomfortable.

Eat Before Networking

I can’t tell you how many business mixers I have been to where I have seen people head straight for the buffet table or the servers holding the Hors D’oeuvres trays. To make a good impression at a business mixer or networking event I always recommend eating before you arrive. Although the buffet line-up can be a great place to strike up a conversation, spending all your time there will not make the best impression. Also, juggling food and drink can present challenges when meeting people, shaking hands or while trying to carry on a conversation.

Why Keep Your Hands Well Groomed

Our hands are one of the most expressive parts of our body. And because of this they constantly draw attention to themselves. So it is very important to keep them well groomed. For women, this means that nails should be well shaped and filed to the same length. (Yes, that means when one breaks they should all be filed down.) Cuticles and skin should be moisturized regularly with cuticle and hand cream. If you polish your nails use colours that are flattering to your skin tone and keep the polish on the nails rather than the cuticles. Chipped nail enamel is very distracting, looks sloppy and can leave you feeling embarrassed. Always, repair or remove chipped nail enamel right away.

No Collar is Too Casual

Dressing for work these days can be very confusing; especially in a business casual environment. And one question I hear all the time is how casual is too casual? For men the answer is simple. No collar is too casual. The collar is the key element for a business wardrobe, whether you are dressing in a casual or formal business environment. It draws attention to the face and adds a bit of tailoring even to an untailored look.

Depending on the industry, environment and your goals, this can take many forms or a combination of garments worn together. A sport coat, suit jacket, dress shirt, polo shirt, mock or turtle-neck all fall into this category.

How to Get the Most Benefit from Your Name Tag

I recently attended a networking function and I was surprised at how many people don’t know how to use a name tag effectively.

A name tag is a great way to help others remember who you are and what you do. However, the size and placement are important.

The name tag should be legible from a distance. When writing your name, use large, thick capital letters. This will make it easier to read.

The eye will be drawn to the name tag so the placement is important. Wear a jacket with a lapel. Many nametags have clips that are meant to be attached to a lapel in order to hang properly.  When attached to a shirt or blouse they ruin the line of the garment and look sloppy.

The name tag is always placed on the right. The reason for this is because when shaking hands the eye will automatically be drawn up the arm to the name tag and then to the face. In a business gathering this should be the target for the focus of attention.

What is Good Eye Contact?

Good eye contact will automatically make you look more confident and show you are paying attention. But what is good eye contact? Depending on who you ask, the answer will be different. Some say about 40% – 60% of the time while others say 70% of the time. The correct answer? I will let you know when I find out.

However, I think the real answer is based on the goal. Keeping your eyes on the person, close to eye level the majority of the time will show that you are paying attention to what is being said. This is perfect for business. Letting your eyes drift down towards the mouth occasionally indicates that you are more interested in them as a person. Save this for social settings when you want to get to know someone better. And you can tell the other person is receptive to the idea. The lower the eyes drift onto the body the more intimate the attention. This kind of attention can make someone uncomfortable and should be reserved accordingly.

Choosing Your Foundation

The right foundation will last on the skin, be comfortable to wear and give you the right amount of coverage that suits your personality and needs. Choose foundation based on four things:

  1. Your skin type – knowing your skin type before you buy will save you a lot of head aches. It will make your foundation last longer and be more comfortable. For example a dry skin would likely want a foundation that adds nourishment and moisture to the skin. An oily skin would likely want something oil free.
  2. These days there are so many choices for foundation formulas. Although liquid is still the most popular, consider cream, wet-dry or mineral powder. Each foundation has different qualities.
  3. Coverage is something you should consider before buying your foundation. Do you want a natural look, a flawless complexion or something in between?
  4. After you have determined your preferences based on skin type, formula and coverage it is time to decide on finish. Finish is like the finishing touch. This is also where fashion and personal preference come into play. Do you want a matte finish, satin finish, velvety finish? There are lots of options. Choose the one you like the best or go for fashion.

Once you have narrowed this down then it is time to choose the colour. I will tell you all about it in my next blog post.

The Canadian Way to Exchange Business Cards

As Canadians, we tend to adopt the customs of other cultures. And when it comes to the business card exchange it is no different. There are two ways that we Canadians exchange business cards the Japanese way and the European way. 

The Japanese / Asian business exchange is universally considered to be the most formal. The business card is held with both hands on the top corners of the card. Thumbs on top. The card is received the same way holding the business card on the bottom corners. 

The European business card exchange formula is considered a little less formal from a global perspective. However, it is still considered correct and many Canadians prefer it over the Japanese method. The business card is held in your right hand with your thumb on the top left corner of the card. Receive the business card with the right hand on the bottom right corner of the card. 

Either way, take a moment to look at the card before putting it away.