Category Archives: Etiquette

Handshakes

When meeting and greeting for the first time, be sincere, stick to the rules of etiquette and be sensitive to the person’s strength.

Make eye contact, smile and shake hands, repeating the person’s name in the greeting. For example:

  • “Hello Mary. It’s nice to meet you, I am …;hands
  • Or ‘It’s a pleasure to meet you.”

The most formal greeting would be

  • “How do you do, Mary, I am…” The reply to “How do you do.” is “How do you do.”

If you would like to meet someone, when approaching that person:

  1. Make eye contact and smile.
  2. Introduce yourself with your first and last name.
  3. Shake hands firmly, web to web. Lean into the handshake. Hands should be vertically parallel.  Shake hands 2-3 pumps.

This shows confidence and sincerity

Handshakes to avoid

  • The bone crusher – some people have no idea how strong their grip is.
  • The limp handshake (sometimes called the dead fish) – gives a non-confident, wishy-washy impression.
  • The power grip (when someone grips with their hand on top) – in body language this indicates that the person perceives themselves as more important or is trying to get the upper hand.
  • Gabbing the finger tips sometimes very softly-  this can be a cultural difference not unusual on some Asian cultures – in western society we prefer a web to web handshake

These handshakes are a bit too friendly for business. You may be perceived as coming on too strong. Better to be saved for friends and family.

  • 2 handed handshake (when you cup both hands around the other persons hand) – is very nurturing and friendly.
  • Keep your hands to yourself. Avoid shaking hands while holding the other persons elbow or shoulder – too friendly for business

For another way to get a grip on your handshake watch the video on Living Vancouver with host, Jaeny Baik and Kimberly Law, AICI CIP. Click on Watch the Show in the top menu and then on It’s a Living in the right column.

Handshakes

As society becomes more and more global, the role of the handshake also becomes more and more confusing. Even though most cultures would agree that a handshake is the most universal greeting in a business setting, each individual culture has it’s local customs and it’s own interpretation of the ultimate handshake. Because of this it is important to take the time learn about the  one thing that is agreed upon internationally,  that the handshake is appropriate in any business setting upon and before leaving.

Make the Most of Your Handshake

I have written about handshakes in past blog posts. However, occasionally clients ask me questions about how to make the most of your handshake. Next time you shake hands consider the following:

  • When shaking hands in western society the hands should be parallel and hands should be clasped web to web. This isn’t the case with all cultures, so it is important to be understanding.
  • If you have small hands and want to make your hand seem more substantial when shaking hands, separate your index and middle fingers slightly with extending your hand for a handshake.
  • If you wear rings on your right hand when shaking hands, you may hurt the other person if you clasp their hand too tightly. This is the same when shaking hands with someone wearing a ring.
  • When seated, always stand to shake hands. This will bring both parties closer to the same level and both will feel more comfortable.

Dining Traditions vs. Casual Lifestyle

Although dining etiquette and many dining traditions may not seem crucial while eating in front of the TV, our table conduct is still considered important during social, business and formal occasions. Whether we like it or not, how we conduct ourselves at the dining table can and will likely influence others’ perception of us, impacting our business and social relationships. It is considered a sign of respect and can build or break down rapport… So why take chances? For more on dining get your copy of Formal Dining for Informal People.

How to Be the Perfect Dinner Party Guest!

As an image and etiquette consultant, I am often asked to do corporate and group workshops, on the topics of dining etiquette and table manners.

A long time ago etiquette and table manners were established as a way of keeping the peace and domesticating our behaviour.  Over time, these rituals were handed down from generation to generation eventually becoming tradition.

However, as the guest, the most important way to conduct yourself at the dining table is not always the way it is described in the etiquette books. And in most cases, manners and politeness will always override the rules. When in doubt, ‘show respect to your host’ and ‘follow their lead’.  With this in mind, you will be the perfect dinner party guest.

6 Top Dining Don’ts

The Christmas Holiday season is also the festive season that will likely lead to opportunities for dining with others. That is unless in years past you made a bad impression… Here are some don’ts to consider.

  • Don’t chew with your mouth open
  • Don’t pick your teeth at the table. If something gets stuck in your teeth, excuse yourself and go to the restroom.
  • Don’t talk with food in your mouth.
  • Don’t reach across the table or across another person to get something. Ask the closest diner to pass it.
  • Don’t put your elbows on the table until the meal is finished and all the plates and cutlery are removed.
  • Don’t leave your hat on your head, while at the dining table.

For more on this topic see: What Not to Do at the Dining Table. Or to add a little formality to your dining experience see: eBook Formal Dining for Informal People.

Reinforce Your Company’s Image with Your Image

Most companies spend a lot of money each year developing and maintaining their company image. As a representative of your company it’s up to you to reinforce this image by presenting yourself in a way that’s consistent with the company brand. Let’s face it, when we meet someone for the first time, whether we like it or not, we instantly form an impression about them. If the impression matches what they are trying to communicate, we are more likely to trust them. Once trust is established, it’s easier to build rapport and strong business relationships.

Ease Up on The Fragrance

There was a time, in the not too distant past, when applying fragrance was considered part of getting dressed in the morning. We would apply it liberally, layer it, and touch it up through-out the day.

These days the rules have changed. Although fragrance can enhance our mood and the mood of those around us, for some it can cause allergic reactions, head-aches and nausea. If you love your fragrance, consider those around you when putting it on in the morning.  And just remember, a little goes a long way.

How to Maximize your Look in the Maxi Length Skirt

The taller and slimmer you are, the easier it is to maximize your look with the maxi. If you are under 5’7” or desire to look slimmer, minimize the maxi affect, by keeping it simple and close to the body. The Pencil silhouette will be your greatest ally.  Make sure the fabric drapes well over the body and the hemline is narrow. The shorter your hemline and the more fluid the fabric, the more shape options you will have that flatter your figure.

9 Steps to Break Bread with Ease and Grace

If you have ever been unsure of which bread plate is yours; or whether you are supposed to butter the whole slice of bread. You are not alone. As an etiquette expert many of my clients and friends ask about the etiquette of eating bread and rolls. Here are the steps to take next time you are faced with the challenge of breaking bread.

  1. Your bread plate is the one to the left of your place setting.
  2. Don’t reach; Ask the person closest to the bread basket to pass it to you.
  3. Take the bread or roll and place it on your bread plate.
  4. Ask the person closest to the butter to pass it to you.
  5. Using the butter serving utensil (if there is one) or your butter knife (if there is not serving utensil) place some butter on your bread plate.
  6. Rip off a small piece of bread / roll, the appropriate size for one or two bites.
  7. Butter that piece of bread / roll holding it on the plate while spreading the butter.
  8. Eat it with your mouth closed and enjoy!
  9. Repeat…

Use this etiquette for Holiday Dining and Everyday Dining…Happy Holidays!

Learn more dining etiquette skills with Kimberly Law’s lecture based on-line course ‘Everyday Dining Etiquette’.