Tag Archives: social etiquette

The Canadian Way to Exchange Business Cards

As Canadians, we tend to adopt the customs of other cultures. And when it comes to the business card exchange it is no different. There are two ways that we Canadians exchange business cards the Japanese way and the European way. 

The Japanese / Asian business exchange is universally considered to be the most formal. The business card is held with both hands on the top corners of the card. Thumbs on top. The card is received the same way holding the business card on the bottom corners. 

The European business card exchange formula is considered a little less formal from a global perspective. However, it is still considered correct and many Canadians prefer it over the Japanese method. The business card is held in your right hand with your thumb on the top left corner of the card. Receive the business card with the right hand on the bottom right corner of the card. 

Either way, take a moment to look at the card before putting it away.

Business Card Etiquette

Even though the 2010 Olympics in Vancouver / Whistler will be a social event for most, there may be an opportunity to exchange business cards. Unfortunately many of us were never given instruction on how to conduct this exchange. Here are a few tips: 

  • Wait to be asked – don’t just hand them out.
  • When asked for a business card it is polite to reciprocate the exchange
  • In many cultures the business card is considered very important. When receiving a business card, take a moment to look at the card before putting it away.
  • Respect the card – don’t just stuff it into your back pocket. Place it carefully into a business card holder or into a jacket pocket.
  • Don’t pull out your pen and make notes on the card. This again is about respecting the giver and the card. 
  • When handing out a business card, the card is held with the print facing upright on the card so the receiver can read it.

Never Let Them See You Sweat

Visible perspiration is not only embarrassing for you and those around you, it can leave clothing stained and discoloured.

Disposable garment shields work well for both men and women and are widely available. They stick onto the inside of your clothing, protect your clothing and are virtually invisible on the outside of your clothing.

Texting and BlackBerry Etiquette – Kimberly Law

About a year ago three teenage cousins were invited by their grandparents to go out for dinner and then to a play. They all seemed excited about the activity until they arrived at the restaurant. After they arrived, two of the three girls received text messages. Instead of shutting off their cell phones and enjoying the company of their grandparents and each other,  they started text messaging their friends and each other. This left the grandparents and the third cousin sitting there feeling left out, annoyed and uncomfortable. At the theatre they continued text messaging throughout the play. Each time a text was received the phone would vibrate and the light came on, annoying the people around them. It was also embarrassing and insulting to the grandparents.

Unfortunately this is a commons story and it happens often. When it comes to cell phones and text messaging we often forget our manners and etiquette. We don’t consider how the people around us might feel. Think about the last time you were kept waiting while somone you were with had an non-important texting conversation.

Some people think that portable devices such as BlackBerry’s used for texting, emailing and planning your day follow different rules of etiquette then should be followed for chatting on a cell telephone. I think that most would agree they are generally less annoying then being forced to listen in on a cell phone conversation just because you happened to be at the wrong place at the wrong time. However, just because they are more private and less disruptive then cell phones it, doesn’t mean you should use them at anytime. Checking and responding to e-mail, text messaging or planning your day on a portable device during these times is just plain rude!

  • During a meeting, public event, lecture or in a classroom.
  • Restaurants. (Unless you are alone)
  • Places of worship, weddings & funerals.
  • In someone else’s home or office.
  • While socialising with others face-to-face.

When using any kind of electronic conversational device for texting, emailing or talking, consider the people around you and on the other end of the conversation.

My Take on Recession Etiquette

I received a call from CBC radio last week asking me questions about Recession Etiquette. At first I was a bit surprised because I had never heard of Recession Etiquette. I couldn’t believe that there was a certain set of rules that we were supposed to follow while in a recession. It didn’t make sense to me at all.

But the more I listened to the person interviewing me, the more I realised that what she was really asking about was not a special kind of etiquette called recession etiquette. She wanted to know how we should treat people who are personally affected by the downturn in the economy. She also wanted to know if there were etiquette rules of behavior that people struggling financially should follow. Although I understood what information she wanted and I believe I answered her questions, I am still struggling with this term ‘Recession Etiquette’. I don’t know who coined the term Recession Etiquette, but I have to say that I disagree with the terminology.

Let’s face it, although many of us are affected by the global downturn there are not any special rules of behaviour that suddenly became important over the past year that were not important before. Almost everyone I know has gone through their own personal recession at one time or another.  And this is an important issue no matter if there is a formal recession, or not.

If we think about the definition of etiquette compared to the definition of manners, Etiquette is the rules of conduct that we follow as a society. Manners are about being sensitive to others and making them feel comfortable. In other words, ‘the golden rule’;

In my opinion as an professional image/ etiquette consultant, if you are ever in a situation where you need to choose between following the rules of etiquette or using your manners by being sensitive to the needs of others, always choose manners first. Etiquette comes second.

Here is my take on some how to handle 4 situations that you might face during any recession.

If someone you know has lost their job; let them know that you heard they lost their job and let them know that you are there to help in any way you can. Be sensitive to whether they want to talk about it or not. And go with the flow without pushing the subject. According to western etiquette, money is considered a taboo topic. It is not appropriate to ask questions about someone’s finances. In this situation, some people will want to talk about what they are going through and others will not. Be open to listening and responding. However, if you get the feeling they don’t want to talk about it, be respectful and move onto a different topic.

Don’t assume that just because the person doesn’t have a job that they don’t want to socialize. Suggest free or inexpensive activities. Every community has them. During the day, go for a picnic rather than going to a restaurant.  Go on a hike, play tennis or take the dogs for a long walk. In the evening get together at home: Play a game or watch a movie on TV.

Clients often ask me if it is alright to split the bill or ask for separate checks when dining out. Of course it is. Just make everyone knows this ahead of time. If you are on a budget, asking for separate checks is the best way to handle things if you concerned about the difference in what might be ordered.

When dining out, don’t forget to account for the tip in your dining budget. Remember, the service staff members generally receive a low salary and rely on their tips to get by. If the tip is a concern, suggest dining at a less expensive restaurant instead.

Since the recession is something that has affected most of us, one way or another, I would like to open up this topic and get your feedback, your etiquette questions and your comments. How has the recession impacted your social behaviour, reactions and responses? What do you think about the idea of recession etiquette?

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